After spending a few more weeks working at Wrights Plastics, I have taken on more new challenges, involving different areas of the business. I have been trained to follow procedures such as when dealing with a customer’s order which has arrived broken, and also dealing with customer’s following up their orders. I have also been developing my skills in the areas which I have already been working in such as processing customers’ orders, and also answering the office phone and dealing with customer queries.
On the 15th of November I will be heading back to Cardiff to further my training for another 2 weeks. During these 2 weeks I will be learning more in-depth training to carry on from the training I received previously. I am hoping that the skills I develop in Cardiff will help me to further my opportunities, and help me to be even better at my role at Wrights Plastics.
New Challenges at Wrights Plastics
Working at Wrights Plastics brings new challenges every day. This helps me to develop my skills and understand how to overcome challenges more effectively. By facing new challenges, it has pushed me to use my initiative more frequently, helping me to do better at role at Wrights Plastics.
One of the enjoyable things about my job here at Wrights Plastics is helping out customers to overcome any issues, and lead them in the right direction. Answering the phones and dealing with questions and query’s gives me the chance to build relationships with customers, gain regular customers, and be able to interact on a more sociable level.
I am looking forward to heading to Cardiff for the rest of my training, however I’m also looking forward to returning to work when I get back, and using my new skills in the work place.
I am grateful for the opportunity that Wrights has given me to get myself on the career ladder, and as the weeks go by, I am starting to feel more a part of the team. I look forward to seeing everyone when I return!